Frequently Asked Questions


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How do I start the translation process?

Please complete our Free Quote request option to send us your files. We will e-mail you the cost and the turnaround time. We will begin working only after receiving your purchase order.

How do I send my files to you?
  1. You can use the Free Quote request option to attach your files.
  2. If your files are small (totalling less than 8MB), you can e-mail them directly.
  3. If you have large files, we will provide you with our dropbox option
How long will my translation take?

Every project is unique, and the turnaround time depends on the length, complexity, and language of the project. After carefully reviewing your documents, we will determine the turnaround time. You will receive the turnaround time as part of our Free Quote.

How would you deliver my project?

We can deliver your files in any way you specify at the beginning of the project.

How do you calculate the price?

Pricing is based on several factors:
  1. language combination
  2. complexity of the text
  3. format of the source text
  4. size of the project
  5. delivery deadline (normal turnaround, rush, super-rush)

What forms of payment do you accept?

We accept checks, money orders, wire transfers, and PayPal.

How is my confidential information protected?

Our standard practice is to treat your documents with the utmost confidentiality. We will glady sign your non-disclosure agreement.

What about different versions of Spanish, Chinese, French, or Portuguese?

We will ask you at the beginning of the project to specify your intendend audience and will customize a solution.

Our professional translators are well aware of such differences as:
  • Spanish for Latin America and for Spain.
  • The two different Chinese writing systems: simplified characters are used in mainland China and Singapore, and traditional characters are used for Taiwan, Hong Kong and for the majority of the Chinese-American community.
  • Canadian French and continental French.
  • Brazilian Portuguese and continental Portuguese.

Can you certify the translation?

Yes, we can provide you with a notarized statement certifying our work.

Do you provide interpreters?

No, we specialize in translation, voice-overs, typesetting and software engineering.

Contact Us Today!

For general inquiries or to request a FREE quote. We will happily sign your non-disclosure agreement. All of your information is treated with the utmost confidentiality!